We are committed to protecting the privacy of our customers. This privacy statement applies to our website, the CostMiner system and all services we provide. Use of the website, CostMiner sytem and services indicates your consent to the collection and use of information as described below. Please forward your privacy-related questions to support@costminer.com.
CostMiner will not use the data entered or stored in the CostMiner system in ways different from what is disclosed in this statement.
The customer owns the data and CostMiner has no ownership or rights to the data.
We may analyse non-identifiable information to improve the system and the services we provide.
When you visit our website, CostMiner may collect information on your use of our website and application, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected, such as the IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider (“Usage Data”). We collect this information to better understand how our visitors and customers use the website and application. We do not use the above information to identify you.
CostMiner takes every precaution to protect customer information. When users submit sensitive information via the website, the information is protected both online and off-line. The system data transmission is protected by 128/256 bit SSL encryption at all times.
Only authorised CostMiner staff can access customer personally identifiable information to perform specific tasks, such as providing support.
All servers storing personally identifiable information are kept in a secured data centre environment.
A session cookie is a piece of data stored on the user’s local disk to facilitate use of the system. The cookies CostMiner creates are used to secure the user's access to the system and optionally allow logging in without entering the password when using the system from the same computer. The cookies are encrypted and can only be decrypted by the CostMiner server.
We store your data while providing services to you and may retain some or all of it after you ceased to be our customer.
Upon a written request, we can close your CostMiner account and delete all your data with the exception of the information that we need to keep in order to comply with applicable legal, tax and accounting requirements.
We may be required by law to disclose your Information, and we will try to take steps to limit any such disclosure.
If we are acquired or otherwise sell our business, we will transfer all of the information to the successor entity. We may try to notify you of any change in ownership or sale by either posting it on our website or by emailing you (at the email address in the system).
We may need to disclose information to our service providers who have appropriate policies in place, such as hosting providers.
Credit card payments for our services are processed by our secure PCI-compliant payment service provider. Your credit card details are sent directly from your web browser to the payment provider, and we never have access to them.
CostMiner may e-mail bills, notifications, password confirmations and other messages to the users.
CostMiner may make changes to its privacy policy from time to time. You should periodically check this privacy policy to see if we have made any ammendments. A link to the document is provided on the home Page.
