Privacy Statement

We are committed to protecting the privacy of our customers. This privacy statement applies to our website, the CostMiner system and all services we provide. Use of the website, CostMiner sytem and services indicates your consent to the collection and use of information as described below. Please forward your privacy-related questions to support@costminer.com.

Use of data

CostMiner will not use the data inputed or stored in the CostMiner system in ways different from what is disclosed in this statement.

The customer owns the data and CostMiner has no ownership or rights to the data.

We may analyse aggregate non-identifiable information to improve the system and the services we provide.

Data security

CostMiner takes every precaution to protect customer information. When users submit sensitive information via the website, the information is protected both online and off-line. The system data transmission is protected by 128/256 bit SSL encryption at all times.

Only authorised CostMiner staff can access customer personally identifiable information to perform specific tasks, such as providing support. All staff have signed confidentiality agreements.

All servers storing personally identifiable information are kept in a secured data centre environment. CostMiner application web and database servers are housed in a managed data centre in US.

Session Cookies

A session cookie is a piece of data stored on the user’s local disk to facilitate use of the system. The cookies CostMiner creates are used to secure the user's access to the system and optionally allow logging in without entering the password when using the system from the same computer. The cookies do not contain any personally identifiable information, are encrypted and can only be decrypted by the CostMiner server.

Disclosing

We may be required by law to disclose your Information, and we will try to take steps to limit any such disclosure.

If we are acquired or otherwise sell our business, we will transfer all of the information to the successor entity. We may try to notify you of any change in ownership or sale by either posting it on our website or by emailing you (at the email address in the system).

We may need to disclose information to our service providers who have appropriate policies in place, such as hosting providers.

Credit Cards

Credit card payments for our services are processed by our secure payment service provider. We do not record your credit card details in our system and the payment service provider does not record any information about you apart from the credit card details.

Emails

CostMiner may e-mail bills, notifications, password confirmations and other messages to the users.

Changes

CostMiner may make changes to its privacy policy from time to time. You should periodically check this privacy policy to see if we have made any changes to it. A link to the document is provided on the home Page.

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